Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Solihull Hospital Urgent Treatment Centre


Seen very quickly, Brilliant!

I came straight to Solihull Hospital's Urgent Treatment Centre after suffering a minor injury at school. I was seen very quickly and had an x-ray. It was confirmed that I had broken my finger and it was strapped up by a nurse. A follow up appointment was booked for me to attend the Fracture Clinic at Heartlands Hospital at a later date. The nurse and other staff were really nice and I was very happy with the care and treatment I received.